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Case Study: Bedford, Texas Police Department on CentralSquare's Public Safety Pro Suite

June 21
12:30 PM - 1:15 PM || -

Bedford, Texas PD Team
Bedford, TX Police Department

Colin Ruane
CentralSquare Technologies

When the Bedford, Texas Police Department decided to look at new CAD and RMS solutions for their agency after spending 25 years on the same platform, they wanted to unify different divisions onto one database and ensure it was simple and easy to use. The lack of accountability and lost paperwork was also a challenge the agency wanted to address. Since implementing the solution, not only is the agency now able to view and access the same reports on one database, the single-sign on feature allows for quick, easy access so the team can focus on more important tasks. In addition to increased visibility, Bedford PD has seen an increase in reporting efficiency by replacing up to 95% of their processes with paperless reporting, improving accountability at the same time.